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Technical Client Liaison
1 week ago
We are seeking a Technical Client Liaison to provide exceptional support to clients on a range of technical products.
Main Responsibilities:
Provide timely and effective support to clients via various channels.
Become a subject matter expert on consumer hardware products and stay up-to-date with industry trends.
Collaborate closely with internal teams to resolve complex technical issues.
Deliver high-quality training to clients and internal teams on new product features and best practices.
Foster strong relationships with clients and internal stakeholders through excellent communication and interpersonal skills.
Desired Skills and Qualifications:
Proven experience in technical support or related field.
Ability to analyze and troubleshoot complex technical issues.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
Highly motivated and adaptable individual with a passion for delivering exceptional client experiences.