Deliver Exceptional Customer Service

2 days ago


Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title: Customer Interaction Specialist

We are seeking a highly motivated and experienced professional to deliver exceptional customer service through multiple channels.

Key Responsibilities:
  • Establish a positive interaction with customers to meet their needs effectively.
  • Identify customer needs and apply critical thinking to offer tailored solutions.
  • Ensure first contact resolution and effective follow-up with internal departments.
Requirements:
  • Diploma or GCE 'O' Level with at least 3 years of experience in the customer service industry.
  • Effectively bilingual and articulate with a strong command of spoken and written English.
  • Proficient in MS Office applications with excellent keyboard skills.
About the Role:

This role is designed to contribute to continuous improvement of internal processes for enhanced customer satisfaction and process efficiency.

What We Offer:

TDCX provides transformative digital CX solutions, enabling world-leading brands to acquire new customers and build customer loyalty.



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