Product Delivery Manager
7 days ago
The Project Management and Delivery Team at Crypto is responsible for ensuring the successful delivery of high-quality product offerings across all our platforms. We work closely with various stakeholders to tackle blockers, manage timelines, and enhance existing workflows and tools to achieve release efficiency across all products.
Responsibilities- Manage complex, large-scale cross-team, cross-functional technology build initiatives.
- Ensure clear requirements for new-to-market products and feature enhancements.
- Interface with Engineering, Compliance, Legal, Risk, and Operations teams to estimate work efforts, define milestones, and manage resources.
- Deliver results by working with cross-functional teams from design to launch.
- Track progress, resolve dependencies, evaluate risks, and create clear dashboards to communicate status to management and project stakeholders.
- Design and track metrics around initiative goals and make decisions based on data.
- Promptly and clearly escalate issues to drive speedy resolution to issues or blockers. Work with QA teams to ensure thorough testing for high-quality, on-spec deliveries.
- Orchestrate technology initiatives with business feature deliveries to ensure coordination between teams and balance tech and business priorities.
- Facilitate and maintain documentation with developers for different audiences, such as production support playbooks and API documentation.
- Maintain deployment workflow and improve knowledge discovery to empower the team.
- 5+ years of relevant work experience in project and/or program management in a software applications development environment.
- Experience working as a software consultant is a plus.
- A deep understanding of software development, architecture, and infrastructure.
- Exposure to Agile and Scrum development methodologies. Experience as Scrum Master is a plus.
- Experience communicating with technical and non-technical stakeholders across multiple business units.
- Excellent problem-solving skills and the ability to align efforts of disparate groups to achieve a common goal.
- Excellent communication and interpersonal skills. Mentoring skill is a plus.
- Excellent skills in facilitating meetings and summarizing documentation.
- Clarity of thinking and resourcefulness to show strong decision-making capability and leadership in respectfully driving outcomes under time and resource pressures.
- Fluent verbal and written English. Experience in using JIRA/Confluence.
- Strong Excel skills. PMP, CSM, PSM, ACP certifications are preferred.
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