Satellite Communications Engineer
1 month ago
About the Role
We are seeking a highly skilled Satellite Communications Engineer to join our Global Sales Engineering team at Telesat. As a key member of our team, you will be responsible for providing technical support for the pre- and post-sales activities of Telesat's product lines and technical consultation to the Global Sales groups.
Key Responsibilities
- Design, estimate cost, and propose Lightspeed communications solutions based on customer requirements
- Work directly with the Global Sales Team and prospective customers' Engineering contacts to validate requirements and technical details
- Prepare, present proposals to, and review requirements directly with customers
- Lead, attend, and actively participate in customer meetings
- Identify new solutions within Telesat's Lightspeed product portfolio which could lead to new revenue opportunities with customers
- Work directly with customers to plan upgrades, review performance of networks, and to resolve service issues
- Collaborate with Telesat's Marketing and Product teams to identify available network capacity
- Support projects from design to implementation
- Update and maintain multiple databases as well as other Engineering information management systems
- Actively participate in trade shows, customer events, and technical demonstrations in presentation roles
Requirements
- Inquisitive nature and eagerness to learn and explore new concepts
- Positive outlook in meeting challenges and working to a high level
- Confident when presenting to peers and management within the organization
- Ability to manage multiple complex projects simultaneously
- Analytical skills with the ability to solve technical and business issues
- Ability to foster and maintain good working relationships with peers, partners, and customers
- Previous experience supporting Carrier, Mobile Network Operator (MNO), and Wholesale accounts. Working for a Carrier or an MNO would be desired
- A professional demeanor and appearance with strong verbal and written communication skills
- Proven analytical and problem-solving skills with demonstrated ability to multi-task and work in a team environment.
- Working knowledge of MEF 3.0 standards and implementations
- Working knowledge of:
- o OSI Layer 1 (Optical, HFC, WDM)
- o OSI Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet, IP, etc.)
- o Protocol acceleration, web caching, traffic management, firewalls, VPN, and security related hardware and software
- o 3G/4G/5G cellular networking technologies
- o Network management platforms (SolarWinds, WhatsUp Gold, etc.)
- Industry certifications such as Cisco CCNA, CCNP, Juniper JNCIA/ENT preferable
- Experience and understanding of computer hardware, software, and operating systems
- Bachelor of Engineering degree in Electrical Engineering, Telecommunications, Networking, Cloud, or Computer Science or equivalent combination of education, training, and experience required
- 10+ years of relevant experience in systems engineering or connectivity solutions
- Experience with satellite communications, RF link analysis, and RF hardware preferred
- Fluent English is required and a second language is highly desirable (written and/or spoken)
- Ability and willingness to travel to attend customer meetings and events across the region
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