Arcade Game Support Specialist

2 days ago

Singapore beBeeCustomerService Full time $4,000 - $5,000
Job Title: Arcade Game Support Specialist

To ensure a fun, safe, and enjoyable experience for all guests, we are seeking an experienced Arcade Game Support Specialist to join our team.

Key Responsibilities:
  • Customer Service:
    • Welcome and assist guests upon arrival.
    • Provide game instructions, prize redemption, and general assistance.
    • Address guest complaints and issues promptly and courteously.
  • Game Operation:
    • Maintain arcade games and equipment in good working order.
    • Troubleshoot and perform minor repairs on arcade machines.
    • Ensure all games are operational and report any malfunctions to the maintenance team.
  • Cash Handling:
    • Operate the cash register and handle financial transactions accurately.
    • Process payments for game tokens, tickets, and merchandise.
    • Balance cash drawers at the beginning and end of shifts.
  • Facility Maintenance:
    • Keep the arcade clean and organized.
    • Sanitize high-touch surfaces and game equipment regularly.
    • Ensure restrooms and common areas are clean and stocked with supplies.
  • Team Collaboration:
    • Work cooperatively with other team members to ensure smooth operations.
    • Attend team meetings and training sessions as required.
    • Assist in special events and promotions within the arcade.
Requirements:
  • Previous experience in customer service or a similar role is preferred.
  • Basic knowledge of arcade games and equipment is beneficial.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Ability to perform physical tasks, including lifting and standing for extended periods.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Able to communicate fluently in English.
Personal Attributes:
  • Friendly and outgoing personality.
  • Strong problem-solving skills.
  • Attention to detail and a proactive attitude.
  • Ability to work well in a team-oriented environment.
  • Passion for providing excellent customer service.

We offer a competitive compensation package and opportunities for career growth. 5 days work week available on request.

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