Sentosa Guest Services Specialist
16 hours ago
We are seeking a highly skilled and experienced Sentosa Guest Services Specialist to join our team at Sentosa Development Corporation. The ideal candidate will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our guests.
About the Role:
- Provide personalized services and recommendations to our guests, exceeding their expectations and enhancing their stay.
- Collaborate with the concierge team to create customized experiences that meet the unique needs of each guest.
- Work closely with other departments to resolve any issues or complaints, ensuring prompt and effective resolution.
- Maintain accurate records and reports, providing insights and recommendations to improve guest experience.
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Guest Services Supervisor
2 days ago
Singapore Sentosa Development Corporation Full timeRole Description:This is an exciting opportunity to join our team as a Guest Services Supervisor at Resorts World Sentosa. As a key member of our Front Gate team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional customer service to our guests.Your Key Responsibilities:- Supervising a team of front gate...
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Customer Service Representative
5 days ago
Singapore Sentosa Development Corporation Full timeAbout the RoleWe are seeking an experienced and enthusiastic Guest Services Associate to join our team at Sentosa Development Corporation. The successful candidate will be responsible for delivering exceptional customer service, ensuring a smooth guest experience, and contributing to the overall success of our hotel.Responsibilities:Provide warm and...
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Guest Services Supervisor
2 days ago
Singapore Resorts World Sentosa Full timeJob Description:As a Guest Services Supervisor at Resorts World Sentosa, you will play a key role in delivering exceptional guest experiences across our resort. Your responsibilities will include:• Leading by Example: Demonstrate a fun and cheerful personality, displaying the highest standard of customer service and leading by example to inspire your team...
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Guest Service Ambassador
2 days ago
Singapore Sentosa Development Corporation Full timeJob DescriptionWe are seeking a skilled Guest Service Associate to join our team at Sentosa Development Corporation. As a key member of our hospitality team, you will be responsible for ensuring consistent quality of excellent customer service for all guests.To ensure that daily operations are run smoothly, you will work closely with the Assistant Manager...
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Executive - Guest Services
5 days ago
Singapore Sentosa Development Corporation Full timeAbout Us:Sentosa Development Corporation is a leading developer of leisure and entertainment destinations. We are committed to delivering exceptional customer service and creating memorable experiences for our guests.We are seeking a highly motivated individual who is passionate about delivering exceptional customer service. As a Executive - Guest Services,...
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Supervisor of Guest Services
5 days ago
Singapore Resorts World Sentosa Full timeJob Overview:We are looking for a highly motivated and experienced Customer Service Executive to join our hospitality operations team at Resorts World Sentosa. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our guests have an enjoyable stay with us.Main...
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Guest Services Coordinator Director
5 days ago
Singapore Sentosa Development Corporation Full timeOur StoryAt Shangri-La Rasa Sentosa, we take pride in being a hotelier who is dedicated to delivering outstanding service and exceeding our guests' expectations. We are looking for a talented individual to join our team as a Front Desk Supervisor.
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Resort Guest Services Supervisor
2 days ago
Singapore Sentosa Development Corporation Full timeOur Hotel: Shangri-La Rasa Sentosa, Singapore is a luxury resort that offers an unforgettable experience for our guests. Our resort features beautifully landscaped gardens, a private beach, and stunning views of the ocean. We take pride in providing exceptional customer service and exceeding our guests' expectations.**Job Responsibilities:**Taking...
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Operations Manager, Sentosa Island
5 days ago
Singapore Sentosa Development Corporation Full timeThe Sentosa Development Corporation is seeking a dedicated and customer-oriented Co-ordinator to join our pre-opening team at The. As the Co-ordinator - Operation Services, you will play a vital role in ensuring that all guests have a pleasant, safe, and fun experience.Key responsibilities include handling telephone enquiries and customer service, handling...
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Customer Satisfaction Specialist
5 days ago
Singapore Sentosa Development Corporation Full timeWe are committed to providing exceptional guest experiences at Sentosa Development Corporation. As a Customer Satisfaction Specialist, you will play a critical role in ensuring that our hotel guests receive the highest level of service and satisfaction.Your key responsibilities will include:Conducting regular guest satisfaction surveys and analyzing...
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Guest Experience Coordinator
16 hours ago
Singapore Sentosa Development Corporation Full timeJob Summary:The Guest Experience Coordinator is responsible for creating memorable experiences for our guests at Sentosa Development Corporation. As a key member of our front desk team, you will be the first point of contact for our guests and play a vital role in setting the tone for their stay.Key Responsibilities:Deliver exceptional customer service,...
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Guest Experience Ambassador
5 days ago
Singapore Resorts World Sentosa Full timeJob Description:We are seeking a highly skilled and experienced Guest Experience Ambassador to join our team at Resorts World Sentosa. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an unforgettable stay with us.Key Responsibilities:Provide excellent...
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Executive, Guest Experience Leader
2 days ago
Singapore Resorts World Sentosa Full timeCompany Overview:Resorts World Sentosa is a world-class resort destination that offers an unparalleled entertainment and leisure experience. As a leader in the industry, we strive to provide exceptional guest experiences through our commitment to excellence.Job Summary:The Guest Experience & Ticketing team is seeking a highly motivated and experienced...
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Guest Experience Manager
5 days ago
Singapore Resorts World Sentosa Full timeAbout the RoleThis is an exciting opportunity to join our Membership and Guest Services team at Resorts World Sentosa! As a key member of the team, you will be responsible for managing day-to-day operations, collaborating with other departments, and providing exceptional guest experiences.**Key Highlights:**- Opportunity to work in a fast-paced and dynamic...
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Senior/Guest Service Executive
5 days ago
Singapore Sentosa Musical Fountain Full timeHighlights Yearly Increment / Flexi Allowance / Performance Bonus / Medical Benefits / Career Progression Meal Allowance / Sentosa Islander Pass Uniform Provided Job Summary: Basic up $3100 + Allowances 5 days’ Work Week Island wide, Hotel setting (Most likely at Sentosa, Central, Changi)Rotating (Morning, Noon & Night), No overnight shift. Job...
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Guest Experience Supervisor
5 days ago
Singapore Sentosa Development Corporation Full timeAbout the Job:We are seeking a Guest Experience Supervisor to join our team at Sentosa Development Corporation. In this role, you will be responsible for providing exceptional customer service and leading by example. You will work closely with the team to ensure that all guests receive a high level of service and support. This includes attending to escalated...
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Customer Service Specialist
5 days ago
Singapore Sentosa Development Corporation Full timeJob Description:We are seeking a Customer Service Specialist to join our team at Sentosa Development Corporation. The successful candidate will provide exceptional customer service to visitors at various events at Resort World Sentosa (RWS).Main Responsibilities:Provide positive visitor experience and facilitate usage of interactive stationsRespond to...
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Guest Experience Specialist, F&B Fine Dining
5 days ago
Singapore Sentosa Development Corporation Full timeCompany description: Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline...
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Guest Experience Lead
5 days ago
Singapore Sentosa Development Corporation Full timeCompany description: Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline...
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Guest Experience Manager
5 days ago
Singapore Resorts World Sentosa Full timeJob SummaryAs a Guest Experience Manager at Resorts World Sentosa, you will be responsible for leading by example and providing exceptional customer service to our guests. This role requires a fun and cheerful personality, as well as the ability to communicate effectively with team members and other operating divisions within the resort.Key...