
Airport Lounge Management Supervisor
1 week ago
Airport Lounge Operations Manager job is a supervisory role overseeing daily lounge operations to provide a seamless guest experience and ensure compliance with safety protocols.
Key Responsibilities:
- Supervise food and beverage service during assigned shifts.
- Act as the primary point of contact for guest concerns and feedback.
- Coordinate with various teams to maintain high service standards.
- Monitor occupancy, cleanliness, and service flow.
- Ensure adherence to safety protocols, hygiene standards, and company policies.
- Provide guidance, coaching, and on-the-spot training to staff.
- Handle incidents, emergencies, and irregular operations professionally.
- Prepare shift reports and communicate key updates.
Requirements:
- Experience in hospitality or airline lounge operations, preferably in a supervisory or managerial role.
- Strong leadership, communication, and problem-solving skills.
- Excellent customer service orientation and ability to manage diverse teams.
- Familiarity with airport protocols, safety standards, and guest service systems.
- Ability to remain calm and professional under pressure.
The successful candidate will have excellent leadership skills and be able to effectively manage the lounge team. They will also possess strong communication and problem-solving skills and be able to handle difficult situations professionally. If you are looking for a challenging role in a fast-paced environment, this could be the opportunity for you.
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