Operations Manager

2 months ago


Singapur, Singapore Accor Full time

**Job Summary**

Accor is seeking an experienced Operations Manager to join our team at Jaan by Kirk Westaway, a 2-Michelin Star restaurant in Singapore. As a key member of our management team, you will be responsible for the overall operation and administration of the outlet, ensuring the highest possible standards and quality of products and services.

**Key Responsibilities**

  • Manage the day-to-day operations of the restaurant, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to drive revenue and profitability, working closely with the culinary team and revenue team.
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
  • Collaborate with Chef Kirk Westaway to achieve 3-Michelin Star status and drive the service standards of Jaan.
  • Lead by example, demonstrating a collaborative and enabling leadership style, and fostering a positive and inclusive work environment.

**Requirements**

  • Minimum 7 years' experience in the hospitality industry, with at least 3 years in a fine dining restaurant.
  • Proven track record of success in a leadership role, with a strong focus on customer satisfaction and team development.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to make sound judgments and decisions.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.


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