Digital Transformation Architect

2 days ago


Singapore Careers@Gov Full time
Job Description

We are seeking an experienced Digital Transformation Architect to join our team at Careers@Gov.

Role Summary:

The Digital Transformation Architect will play a pivotal role in driving and overseeing digital transformation initiatives across IMDA, developing and implementing comprehensive strategies that align with IMDA's goals and objectives through the innovative use of emerging technology and data.

About You:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • At least 10 years of experience in Salesforce administration, architecture, and project management.
  • Expertise in Salesforce CRM, including Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Lightning. Experience with Salesforce integration tools, API management, and data architecture is essential.
  • Strong project management skills with experience in agile and waterfall methodologies. PMP or other project management certifications are advantageous.
  • Excellent problem-solving abilities with a data-driven approach to decision-making.
  • Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders at all levels of the organization.

Key Responsibilities:

  • Execute the configuration, customization, and integration of Salesforce to meet business needs.
  • Develop and maintain complex data models, workflows, and automation processes within the Salesforce platform.
  • Ensure the ongoing stability, performance, and security of the Salesforce platform.
  • Plan, manage, and deliver Salesforce projects from initiation through completion.
  • Provide hands-on technical support to resolve Salesforce-related issues.
  • Conduct code reviews and ensure adherence to best practices in Salesforce development.
  • Manage the release management process to ensure smooth deployment of updates and new features.
  • Develop and deliver training sessions for end-users and administrators on new features and system enhancements.
  • Collaborate with Salesforce vendors and third-party consultants to implement new features and tools.
  • Track and analyze the performance of Salesforce applications.

Salary Range:

$120,000 - $180,000 per annum, commensurate with experience.



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