Retail Sales Associate
1 week ago
**About the Role**
We are seeking a highly motivated and customer-oriented Retail Sales Associate to join our team at BIRKENSTOCK in Singapore. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with product selection and purchase, and maintaining a clean and organized store environment.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Listen to customer needs and provide suitable product recommendations and information.
- Retrieve merchandise from sales floor, stock room, or other inventory locations.
- Process customer transactions accurately and efficiently using a point-of-sale (POS) system.
- Maintain a clean and organized store environment, including restocking shelves and maintaining visual merchandising standards.
- Assist in inventory management, including receiving and restocking merchandise and conducting physical inventory counts.
- Meet or exceed sales targets and customer service goals.
- Handle customer complaints and issues in a timely and professional manner.
- Assist in completing administrative tasks (e.g., prepare and process shipments).
Requirements:
- High school diploma or equivalent qualification.
- Previous retail experience preferred.
- On-the-job training provided.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Customer-first mindset.
- Proficient in Microsoft Office and point-of-sale (POS) systems.
- Ability to work a flexible schedule, including weekends and holidays.
- Passion for fashion & lifestyle brands.
- Prolonged periods of standing and walking throughout the retail space.
- Ability to lift up to 20kg.
About Us
BIRKENSTOCK offers a dynamic work environment, considerable design freedom, authentic and open corporate culture, and excellent development opportunities.
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