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Customer Liaison Officer

2 weeks ago

Singapore beBeeCustomer Full time $2,500 - $4,500

Job Title: Customer Liaison Officer

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About the Role:

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We are seeking a skilled and experienced individual to fill the position of Customer Liaison Officer. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless communication between customers and warehouse operators.

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Key Responsibilities:

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* Act as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
* Collaborate with warehouse operators to ensure accurate and efficient processing of shipments and inventory transactions.
* Maintain accurate records and data, using Warehouse Management System to track and monitor daily operations.
* Perform administrative tasks such as inputting data for monthly billing and maintaining office areas.
* Provide excellent communication skills to interact effectively with internal and external stakeholders.
* Perform other job-related functions as required by superior.

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Requirements:

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* Minimum GCE 'O' level / NITEC in any relevant discipline.
* Good understanding of Customer Service and Warehouse Operations.
* Ability to work accurately and methodically.
* Good communication skills.
* Ability to plan and organize work.
* Performs well under pressure in a fast-paced environment.