Financial Markets Sales Trader Trainee
3 weeks ago
About IG Group
IG Group is a global, FTSE-listed company that operates a collection of progressive fintech brands in the world of online trading and investing. We're a dynamic and ambitious organization that's continually striving to deliver best-in-class service to clients from all over the globe.
Our Purpose
We believe in financial freedom and our purpose is to help ambitious people achieve it. Our groundbreaking technology and forward-thinking platforms enable around 20 million people to trade the financial products they know and love.
Our Team
As a Trainee Sales Trader, you'll be joining the Singapore Trading Services team to deliver a stellar experience to clients from all over the world. You'll work alongside our global client servicing teams to provide personalized support and guidance to our clients.
Your Role
As a Trainee Sales Trader, your primary responsibility will be to provide trade and account servicing support to our global retail, corporate, and institutional clients. You'll be the first point of contact for our clients and will be responsible for:
- Providing trade and account servicing support on OTC derivatives
- Upholding stellar client servicing standards for our Cantonese and Mandarin speaking clients
- Championing the client across a wide range of queries and cross-selling of our products and platforms
- Providing trading expertise on P&L and margin calculations, order types, charges, trade investigations
- Delivering an execution-only phone dealing service (following relevant training and support)
- Assisting clients with technical support on our front-end platforms and chart packages
- Conveying any regulatory, financial markets, or IG-related changes to clients in a timely manner
- Conducting audit checks and client administration tasks
- Providing information relating to any ongoing corporate actions on clients' accounts
What We're Looking For
We're looking for a curious and creative thinker who is passionate about the client experience and the rapid developments in tech. You should be a confident and enthusiastic team-player with a knack for innovating and a logical and analytical approach to problem-solving.
Requirements
To be successful in this role, you'll need:
- A degree-level education, finance-related preferred
- -months experience in a client-facing or middle office role, preferably in the financial services space
- A keen interest in the understanding of financial markets
- Excellent interpersonal and communication skills
- Self-starting, enthusiastic team-player, with the ability to handle pressure
- A logical and analytical approach to problem-solving, with a strong aptitude for numbers
- Strong organizational and time management skills
- Fluency in English, Cantonese, and Mandarin (written and spoken)
What We Offer
We offer a range of benefits and opportunities for growth and development, including:
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance, and medical plans
- Two volunteering days per year
- One day of birthday leave per year
- Contribution to gym memberships and more
Where You'll Work
We follow a hybrid working model that allows for flexibility and work-life balance. Our diverse and inclusive workforce is passionate about innovation and creativity, and we welcome people from various walks of life to join our team.
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