Regional Workplace Director
1 month ago
As a key member of the Global Enterprise Ops organization, the successful individual will play a pivotal role in leading the regional workplace team across Asia Pacific. This team is focused on delivering an efficiently run, safe, amazing, inspiring, and consistent experience for our colleagues and customers. This encompasses all our streaming, gaming, and non-studio production workplaces. The main responsibility of the Workplace team is ensuring the smooth running of daily operations and experience to provide best-in-class environments that drive business forward. The successful candidate will be proactive and creative, encouraged to express new ideas on improving the overall workplace, enhancing innovation, collaboration, and productivity.
Responsibilities:
- Directly manage all workplace teams across APAC who oversee building operations, food & beverage, front of house, shipping & receiving, events support, employee moves, and Environmental Health & Safety (EHS).
- Remain highly aligned with functional teams & leaders across space & occupancy, design & construction, real estate, and security to ensure we meet the needs of the business and stakeholders.
- Build, lead, and mentor your team as they work through challenges and promote an environment that encourages them to continuously excel and improve.
- Drive a strategy across all aspects of the Workplace to create consistency across the region and leverage our scale for procuring goods & services.
- Sourcing strategy for outsourced workplace services, including Janitorial, Logistics, F&B, and Maintenance - leverage the subject-matter expertise of our vendors and drive accountability.
- As a member of the global Workplace leadership team, lead strategic initiatives to improve our global workplace excellence.
- Financial management of workplace costs (including people costs) to ensure Netflix money is being spent wisely.
- Collaborate and align with cross-functional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations, and Systems to ensure we provide a frictionless, safe, and secure workplace and respond to incidents 24/7.
- Develop and manage a strong communication strategy on all levels to ensure cohesive engagement across all sites.
Requirements:
- Proven leadership experience and a focus on excellence are a must.
- Expertise in operations management, including the development of workplace standards and sourcing strategies.
- Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective.
- 10+ years in a similar role, including management of multiple corporate buildings and leadership experience.
- Travel up to 25% as needed, including International. Regularly visiting all APAC locations will be critical for this role.
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