
Payment Operations Regional Team Lead: Drive Innovation and Growth
2 weeks ago
We are seeking a visionary leader to spearhead our Payment Operations Regional Team. This role presents an exceptional opportunity to drive impact, inspire teams, and develop Wisers.
The successful candidate will be responsible for developing and measuring key performance indicators (KPIs) for success, setting objectives and key results (OKRs) based on high-impact areas, and driving the team towards delivering goals. Additionally, they will manage resources and skills, ensure a high-quality workflow, increase efficiency while maintaining team health, and drive operational excellence.
This role offers a unique chance to:
- Make an Impact - Contribute to defining company goals and vision while increasing team efficiency.
- Inspire Teams - Fuel innovation with ideas, knowledge, and customer insight.
- Develop Wisers - Scale culture, create a positive work environment, and help specialists grow.
- Work Globally - Collaborate with internal and external partners to improve customer experiences.
The ideal candidate should possess:
- A minimum of 2 years' experience in a leadership position with a track record of demonstrating strong leadership skills and building high-functioning teams.
- Relevant experience leading operational and/or project teams.
- A self-starter mentality, independent and able to navigate fast-paced environments.
- Ability to set clear OKRs and KPIs, with a proven track record of moving metrics and driving team success.
- A strong analytical mindset and ability to identify opportunities with high value-add to customers and the team.
- Excellent communication skills, adaptability, and ability to persuade others.
- Comfort working in complex situations and taking charge when needed.
- Passion for nurturing talent and developing team potential.
- Curiosity and humility, with a willingness to learn and recognize areas for improvement.
This role offers a stimulating work environment, opportunities for growth and development, and the chance to make a meaningful impact. We are committed to creating a positive and motivating work environment for our team members.
OthersWe welcome applicants who share our passion for innovation, customer experience, and making a positive impact. If you are a motivated and experienced professional looking to take on new challenges, we encourage you to apply.
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