Insurance Sales Agent

4 days ago


Singapore ECICS LIMITED Full time
Job Description:

The role of a Telemarketing Specialist at ECICS LIMITED involves proactive outbound Telesales activities to acquire renewal customers for general insurance - Motor Insurance. This entails conducting phone calls, emails, and chats with potential customers to understand their needs and provide tailored solutions.

In this position, you will be responsible for managing customer queries promptly, ensuring high service standards and compliance with company policies, SOPs, and regulatory requirements. You will respond to customer inquiries professionally and facilitate the resolution of problems while anticipating customers' needs.

A key aspect of this role is working independently and engaging proactively with stakeholders to meet Telesales call conversion targets. Additionally, you will be required to work outstation as needed.

The ideal candidate should possess GCE O-Level/Diploma or equivalent qualifications, along with General Insurance certifications (BCP, PGI, CommGI). At least 2 years of Telesales experience, preferably in personal lines general insurance products, is also necessary. Strong motivation, negotiation, and consultative skills leading to high lead conversion are essential. Excellent interpersonal, oral, and written communication skills; additional local language proficiency is a plus.

This is an excellent opportunity for individuals who enjoy working in sales and have a passion for delivering exceptional customer experiences.
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