Housekeeping Team Lead
1 day ago
About the Role
We are seeking a highly skilled and experienced Housekeeping Team Lead to join our team at Far East Organization. As a key member of our housekeeping department, you will be responsible for ensuring that our properties maintain the highest standards of cleanliness and customer satisfaction.
Job Description
- Schedule Management: Oversee the scheduling of housekeeping staff to ensure adequate manning and efficient utilization of resources.
- Quality Control: Conduct regular inspections to ensure that all rooms and common areas meet our high standards of cleanliness and quality.
- Staff Supervision: Provide guidance and support to housekeeping staff to enhance their skills and productivity.
- Customer Service: Respond promptly to guest complaints and requests, providing exceptional service and ensuring customer satisfaction.
- Inventory Management: Maintain accurate records of inventory and assets within each apartment, including additions and disposals.
- Collaboration: Work closely with other departments, such as Front Office and Engineering, to ensure seamless operations and effective communication.
- Training and Development: Develop and implement training programs to enhance the skills and knowledge of housekeeping staff.
Requirements
- Qualifications: O-Level or equivalent qualification
- Experience: At least 2 years of supervisory experience in hotel housekeeping
- Skills: Proactive, meticulous, and able to perform strenuous activities and handle heavy loads
Compensation
The estimated salary for this role is SGD $45,000 - SGD $55,000 per annum, depending on qualifications and experience.
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