Housekeeping Supervisor

7 hours ago


Singapore Marina Bay Sands Full time
Job Title: Housekeeping Supervisor - Team Lead

About the Role:

We are seeking an experienced and skilled Housekeeping Supervisor to join our team at Marina Bay Sands. As a key member of our housekeeping team, you will be responsible for ensuring that all hotel rooms and public areas are maintained to the highest standards of cleanliness and quality.

Key Responsibilities:

  • Supervise and train a team of housekeeping staff to ensure they meet the hotel's high standards of cleanliness and quality.
  • Conduct regular room inspections to ensure that rooms are ready for guest arrival and address any issues promptly.
  • Investigate complaints regarding housekeeping services and equipment, and take corrective action to resolve the issue.
  • Coordinate with other departments such as front office and facilities to ensure seamless delivery of housekeeping services.
  • Monitor and control housekeeping budgets and supplies to ensure efficiency and effectiveness.
  • Develop and implement strategies to improve housekeeping processes and procedures.
  • Maintain accurate records of housekeeping activities and performance metrics.
  • Communicate effectively with guests and colleagues to provide exceptional customer service.

Requirements:

  • Minimum 1 year experience in a supervisory role in housekeeping or a related field.
  • Diploma in hospitality or a related field.
  • Excellent communication and leadership skills.
  • Able to work independently and as part of a team.
  • Familiarity with hotel operations and systems.

Salary: SGD 4,500 - 6,000 per month (dependent on experience).

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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