Operations Team Lead
5 days ago
Job Description:
As a Lead Operations Specialist, you will be responsible for overseeing and coordinating assigned shifts, conducting daily pre-operation meetings with staff to discuss duties and expectations.
You will also conduct on-the-job training (OJT) for employees, focusing on the proper and safe use of equipment and machinery during routine cleaning tasks.
A key aspect of this role is ensuring all daily and periodic cleaning works are carried out according to schedule, while attending to customer complaints and maintaining high levels of customer satisfaction.
Additionally, you will be responsible for checking staff punctuality and discipline, as well as performing any other duties assigned by management or clients.
Required Skills and Qualifications:
- Able to work midnight shifts
- Available to standby 24/7, with ability to report for work on short notice at times
- Willingness to work overtime, including weekends and public holidays
- Ability to work in islandwide locations, with potential for frequent travel to multiple sites
- Excellent customer service skills, with ability to interact effectively with clients
- At least one year's experience in a similar role within the cleaning sector
Benefits:
We regret that only shortlisted candidates will be notified. This opportunity offers a chance to grow professionally and develop your skills in a dynamic environment.
Others:
Customer Service Skills
Ingredients
Construction
Inventory
Sanitation
Compliance
Human Resource
Customer Satisfaction
Scheduling
Timekeeping
Ability To Learn
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