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Luxury Member Engagement Specialist

1 week ago

Singapore Gemini Personnel Pte Ltd Full time
Luxury Member Engagement Specialist Role

This position involves designing and implementing programs that enhance member engagement and satisfaction. Key responsibilities include managing budgets, vendor relationships, marketing and content strategies, and ensuring seamless execution.

Key Responsibilities:
  • Design and implement programs that enhance member engagement and satisfaction.
  • Oversee logistics such as venue setup, catering, entertainment, and coordination to ensure smooth event execution.
  • Cultivate strong relationships among members, ensuring they feel connected and valued.
Budgeting and Vendor Management:
  • Manage program and event budgets while ensuring financial targets are met.
  • Negotiate contracts with external vendors for services like catering, entertainment, and event space.
Communication and Collaboration:
  • Work closely with the Lifestyle Concierge team to develop promotional materials and ensure seamless communication to members.
  • Maintain the website and social media channels to keep members informed and engaged.
Requirements:
  • Tertiary education is preferred.
  • Well-groomed and speaks well.
  • Minimum 3 years of experience in program management, event planning, or hospitality, ideally within a private members club, luxury hotel, or similar high-end service environment.
  • Able to manage multiple projects with strong organization skills.
  • Experienced in budget management and allocation.
  • Adaptable with strong problem-solving skills.