Port Operations Manager

4 days ago

Singapur, Singapore Hapag-Lloyd Full time
Main Responsibilities

The successful candidate will be responsible for liaising with port/terminal operators to control, manage and optimize Hub Port Operations. This position is responsible for the internal coordination, preparation, and communication of the terminal berthing plan as determined in close cooperation with the vessel operators, terminals, balancing priorities between connections, deadlines, and required productivity levels.

Key Functions and Duties
  • In coordination with Regional Berth Planning liaises with the terminal operator to ensure the most optimal berthing lineup for incoming vessels and proactively monitor ETA and ETC progress.
  • Coordinates the timely dispatch of vessels with the terminal and Network Execution.
  • In coordination with Regional Marine Operations colleagues create/maintain a master-berthing plan with ideal vessel placement positions considering forecasted volume, crane intensity, expected rates of production, and yard utilization.
  • Optimize the berth plan to secure the transshipment connection and maximize vessel utilization as per the plan defined by Cargo Control and transshipment teams.
  • Responsible for driving the implementation and usage of Portchain Connect.
  • In coordination with Network Execution ensures the reduction to the maximum (ideally to 0 hrs.) of the waiting time outside for incoming vessels.
  • Conducts post-port call reviews of vessel calls to assess and address areas of improvement.
  • Identifies and coordinates possible operational cost reduction measures.
  • Liaises with Regional and local procurement identifying new opportunities for costs optimizations.
  • Identifies and suggests continuous improvement possibilities.
  • Act as escalation level for drastic changes to ETA and ETC of vessels and adjust labor order accordingly where appropriate.
  • Ensures that required berth performance reports (e.g. TPFREPs) are generated in time, as well as quality and accuracy checks. Uses QlikView / QlikSense to analyze performance deviations.
  • Identify significant changes in volumes per service and work with Marine Ops for possible proforma and berth windows changes.
  • Is at the heart of helping to solve all Terminal related issues.
Requirements
  • Bachelor's degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer.
  • Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management.
  • Strong knowledge of port operations, vessel scheduling, and terminal activities.
  • Strategic mindset and the ability to develop and implement effective plans and initiatives.
  • Strong analytical and problem-solving abilities to drive operational improvements.
  • Excellent communication and negotiation skills, with the ability to build relationships with key stakeholders.
  • Knowledge of relevant regulations and industry standards in port and terminal operations.
  • Familiarity with port and terminal management software and tools.
  • Ability to work effectively in a fast-paced, dynamic environment.

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