IT Technical Support Specialist
7 days ago
At Excis Compliance, we're seeking a skilled IT Technical Support Specialist to join our team. As an IT Technical Support Specialist, you will provide top-notch hardware and software support to employees and new hires.
Key Responsibilities- Install and image Windows and Apple laptops/desktops, including IMAC (installations, moves, additions, and changes) and Remote support.
- Troubleshoot post-deployment issues on multiple computer platforms: Windows, Macintosh, and mobile devices.
- Perform printer break-fix and installation tasks.
- Manage disposal, redeployment, and Asset reclaim processes.
- Coordinate shipping and data backup/recovery activities.
- Conduct hardware refreshes and warranty/out-of-warranty repairs and replacements.
- Provide depot services, walk-up support, and spare parts management.
- Offer executive (VIP) support and audio/video assistance, including health checks.
In this role, you'll also be responsible for inventory and asset management – Depot Operations. Additionally, you'll collaborate with external vendors for dispatch support, identify and resolve hardware and software application conflicts, and manage service requests.
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Technical Support Specialist
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Technical Support Specialist
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IT Support Specialist
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Technical Support Specialist
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Singapore This is an IT support group Full timeJob OverviewThis is an IT support group focused on delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch technical support to our clients. Your primary goal will be to resolve technical issues efficiently and effectively while ensuring seamless communication with...
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Technical Support Specialist
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IT Support Specialist
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