Solutions Expertise Provider

1 week ago


Singapore beBeeExpertise Full time $80,000 - $120,000

Job Title: Solutions Expertise Provider


Role Overview:

We are seeking a highly skilled and motivated solutions provider to play a key role in providing technical expertise, supporting product implementation, and ensuring customer satisfaction through effective solutions and applications support.


Key Responsibilities:
  • Application Support: Perform application support on assigned solutions.
  • Technical Support: Provide technical assistance to customers on product applications and troubleshooting.
  • Collaboration: Work closely with colleagues to ensure user requirements are met and deployed in a timely manner.
  • Ticket Management: Monitor and respond to open tickets submitted through the incident management system, proactively following up on reported issues.
  • Report Development: Develop reports and procedures associated with application development, and provide ongoing support and sustenance.
  • Technology Trends: Stay abreast of technology trends through participation in lectures, conferences, and trade publications, applying insights to enhance application development.
  • Cross-Functional Collaboration: Maintain professional relationships with internal departments to support cross-functional collaboration.

Requirements:
  • Qualification: Must possess at least a Diploma in Computer Science/Information Technology or equivalent.
  • Industry Experience: Will be involved in casino products.
  • Development Skills: Experience in Web or Windows Gaming/Graphics Development is an advantage.
  • Programming Languages: Knowledge in C#.NET development and SQL Server is required.
  • Additional Skills: Familiarity with TypeScript, XNA, React, JavaScript is beneficial.
  • Language Proficiency: Good command of spoken and written English is essential.
  • Personal Qualities: Good attitude, hardworking, and willingness to learn are required.
  • Travel Requirements: The job may require local and overseas travel.
  • Independence and Time Management: Ability to work independently and meet deadlines is necessary.


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