
Serving Customers with Excellence
7 days ago
We are seeking a customer service orientated individual to address client needs and support.
- Key Responsibilities:
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Understand customers' needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction.
- Solicit customers' feedback and identify problem trends for improvement actions.
Work Environment:
- Location: Changi Biz Park or Jurong
- Contract: 12 months
Benefits:
- Competitive salary with allowances
About Us:
- A leader in the banking industry
Contact Information:
- Please submit your personal data and CV for consideration
-
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