Hospitality Service Expert

1 day ago


Singapore NUVE HOLDINGS PTE. LTD. Full time
Job Summary

We are seeking a skilled and dedicated Guest Relations Officer to join our team at NUVE HOLDINGS PTE. LTD.

The successful candidate will be responsible for ensuring that hotel guests receive exceptional service, providing timely solutions to their inquiries, and maintaining the highest level of customer satisfaction.

Key Responsibilities:
  • Perform check-ins and check-outs efficiently and accurately.
  • Ensure all reservations are processed in a timely manner.
  • Handle guest enquiries and complaints with professionalism and empathy.
  • Collaborate closely with Housekeeping and Maintenance Departments to ensure seamless operations.
Requirements:
  • A minimum of Higher Secondary education or equivalent in Hospitality, Tourism, or Hotel Management.
  • 1-3 years of work experience in a similar role.
  • Ability to learn and adapt quickly with no prior hospitality experience.
Salary Information:

Our offer includes a competitive salary of SGD 30,000 - SGD 45,000 per annum, depending on experience and qualifications.

This is an excellent opportunity for individuals who possess strong communication skills, attention to detail, and a passion for delivering exceptional customer service.



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