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IT Infrastructure Specialist
3 months ago
About the Role
Courts Singapore is seeking a skilled IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for managing and supporting our IT infrastructure, including Windows Servers, network routers and switches, MFP printers, desktops and laptops.
Key Responsibilities
- Manage and support IT infrastructure, including Windows Servers, network routers and switches, MFP printers, desktops and laptops.
- Configure and manage firewall, VPN, Wi-Fi access points, and other network devices.
- Create and maintain technical documentation related to Windows Servers and IT applications.
- Perform periodic preventive and corrective maintenance, updates to software and hardware.
- Maintain inventory of IT assets using IT tools.
- Monitor backup and restoration of databases.
- Provide installation, configuration, maintenance, and support to users, including branch office users.
- Provide EOD support and weekend support based on team roster.
- Provide IT support during major campaigns and peak periods.
Requirements
- Possess a Diploma or Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or a related field.
- Experience in PC and Server Support.
- Knowledge in EMC SAN Storage is desirable.
- Available to work period weekends and off-hours for on-site support requirements.
- Available for rotational 24/7 on-call support.
