Escape Challenge Coordinator
6 days ago
Join TRIVERGE ENTERTAINMENT PTE. LTD. as a Game Master and be part of a dynamic team that is shaping the future of immersive entertainment. This is an exciting opportunity to work in a fast-paced, creative environment where no two days are ever the same.
About the RoleIn this role, you will be responsible for ensuring that our players have a thrilling and seamless experience before, during, and after their escape room challenge. Your key responsibilities will include managing game sessions, overseeing daily shop operations, providing exceptional customer service, and collaborating with our team to deliver amazing experiences.
Your key responsibilities will also include:
- Developing and implementing strategies to improve game quality and player satisfaction.
- Maintaining a high level of knowledge about our games, policies, and procedures.
- Assisting with training and development programs for new staff members.
- Participating in marketing and promotional activities to attract new customers.
To succeed in this role, you will need to possess:
- A passion for puzzles, escape rooms, and immersive entertainment.
- Excellent communication and customer service skills.
- The ability to think on your feet and solve problems quickly.
- Strong teamwork and collaboration skills.
We offer a fun, vibrant, and creative work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you.
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