
Ecommerce Delivery Expert
1 week ago
As a Product Manager for eCommerce Fulfillment and Deliveries, you will oversee the strategy and execution of our warehouse fulfillment and delivery products.
Key Responsibilities:
Define and maintain product roadmap for warehouse fulfillment and last-mile delivery services, including same-day, scheduled, and express options.
Lead discovery on real-time tracking, API features, and platform integrations, such as Shopify, Shopee, Lazada, TikTok Shop, and WooCommerce.
Work with e-commerce merchants to understand pain points—from order management and inventory to delivery scheduling—and translate insights into feature enhancements.
Collaborate with engineering on delivery algorithms, routing optimization (real-time pickup and clustering), and tracking interfaces.
Partner with operations and warehouse teams to evolve storage, packing, and fulfillment, including cold-chain and temperature-controlled workflows.
Define success metrics: fulfillment speed, delivery reliability, tracking accuracy, integration uptime, and customer satisfaction. Analyze performance and iterate to improve operational efficiency, reduce fulfillment time, or scale capacity.
Stay current on logistics and e-commerce trends in Singapore and APAC, particularly same-day delivery innovations and emerging platform integrations.
Required Skills:
Sales
Warehousing
Product Design
Inventory
Marketing Strategy
Marketing
Reliability
Strategy
Content Marketing
Inventory Management
WooCommerce
Digital Marketing
Copywriting
Customer Satisfaction
API
Bridge
Benefits:
This role offers opportunities for growth and development in a fast-paced and dynamic environment. You will work with a talented team to drive innovation and excellence in eCommerce fulfillment and delivery solutions.
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