
Drive Operational Excellence
1 week ago
**Job Title:** Operations Manager
About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team. As an Operations Manager, you will play a pivotal role in driving daily operational processes to optimize efficiency and effectiveness.
- Lead and supervise team members, providing coaching, evaluation, and development opportunities to ensure their growth and success.
- Identify and implement process improvements to enhance operational efficiency and reduce costs.
- Collaborate and coordinate with internal departments to achieve common goals and objectives.
- Set, monitor, and report on Key Performance Indicators (KPIs) and performance metrics to track progress and identify areas for improvement.
- Ensure consistent service quality and improve service levels through proactive issue resolution and preventive solutions.
- Manage budgets and control operational costs to maintain financial discipline and prudence.
To be successful as an Operations Manager, you will need:
- A Bachelor's degree or equivalent practical experience in operations management or team leadership.
- Minimum 3 years of experience in operations management or team leadership.
- Strong problem-solving and analytical skills to drive informed decision-making.
- Ability to multitask and adapt in a fast-paced environment with minimal supervision.
- Excellent communication and interpersonal skills to collaborate effectively with colleagues and stakeholders.
- Proficiency in Microsoft Office, especially Excel, to analyze data and create reports.
- Japanese and English language proficiency to communicate effectively with diverse stakeholders.
Prior industry-specific knowledge or experience is beneficial but not essential.
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