Customer Service Consultant

2 weeks ago


Singapore SAP Full time
About SAP

SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work more efficiently and make informed business decisions. Our cloud-based platform offers a range of innovative tools and services that enable businesses to drive growth, improve customer satisfaction, and stay ahead of the competition.

As a company with a strong commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to succeed. We believe that our unique culture, flexibility, and opportunities for growth and development set us apart as an employer of choice.

About the Role

We are seeking a highly motivated and experienced Project Manager to join our team. As a key member of our project delivery team, you will be responsible for managing the planning, execution, and delivery of large-scale projects across various industries and geographies. Your expertise in project management methodologies, risk assessment, and stakeholder communication will be instrumental in ensuring successful project outcomes.

The ideal candidate will have a strong background in customer-facing roles, excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams. You will be comfortable working in a fast-paced environment and navigating complex project requirements.

Responsibilities
  • Manage the planning, execution, and delivery of large-scale projects from initiation to closure.
  • Develop and implement project plans, including resource allocation, risk management, and quality control.
  • Collaborate with stakeholders to identify project requirements, assess risks, and develop mitigation strategies.
  • Maintain accurate records, reports, and documentation throughout the project lifecycle.
  • Communicate project status, progress, and issues to stakeholders, ensuring transparency and accountability.
Requirements
  • Bachelor's degree in Business Administration, Project Management, or a related field.
  • Minimum 3 years of experience in project management, preferably in a customer-facing role.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall).
  • Excellent communication, interpersonal, and leadership skills.
  • Able to work independently and collaboratively in a fast-paced environment.
What We Offer

At SAP, we offer a comprehensive compensation package, including:

  • An estimated salary of $95,000 - $110,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and inclusive work environment with diverse perspectives and experiences.
  • The chance to work on challenging projects that impact global businesses and communities.


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