DC Infrastructure Manager

2 weeks ago


Singapore beBeeCareer Full time $90,000 - $120,000
IT Support Specialist

We are seeking a skilled IT Support Specialist to safeguard our information systems and enable secure operations.

Job Responsibilities:
  • Prepare shift schedules for the Operations Team.
  • Handle team resource management, including leave management, attendance management, roster planning, and other related tasks.
  • Conduct interviews and selection of potential candidates for the Operations Team.
  • Develop and implement training programs for new operators.
  • Serve as the escalation point for DC Level 1 Service Operations Team.
  • Monitor daily operation tasks for sufficiency and operability.
  • Generate daily, weekly, and monthly operation reports.
  • Present monthly performance reports of the Operations Team.
  • Initiate service improvement plans for the Operations Team.
Requirements:
  • Relevant qualifications in IT support and data center operations.
  • At least 5 years of experience in data center operations.
  • 3 years of experience in a Team Lead role or relevant experience.
  • Excellent customer care and communication skills.
Benefits:
  • Opportunities for professional development and career growth.
  • A collaborative and supportive work environment.

Mentorship opportunities exist in areas such as Troubleshooting, Team Lead, Resource Management, Decision Making, and Stakeholder Management. Apply now and take your first step towards a rewarding career.


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