
Award-Winning Restaurant Team Member
4 days ago
Restaurant Operations Manager Job Opportunity
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key figure in overseeing the overall operations of our restaurant, you will be responsible for ensuring seamless delivery of exceptional customer experiences.
- Cash Handling and Customer Service:
- Ensuring accurate handling of transactions during peak hours, maintaining a high level of customer satisfaction through effective service, and resolving any issues promptly.
- Kitchen Management:
- Managing the kitchen team to ensure efficient preparation and presentation of food products, maintaining high standards of quality control and product knowledge, and ensuring compliance with health and safety regulations.
- General Duties:
- Conducting regular Quality, Service, and Cleanliness (QSC) checks to ensure adherence to company standards, managing inventory levels, ordering stocks, and maintaining a clean and organized workspace.
Requirements:
- A minimum of a GCE 'A' Level or Diploma qualification, demonstrating strong academic credentials.
- Prior experience in F&B or retail, preferably with at least 1 year in a similar capacity, showcasing your expertise and leadership skills.
- Strong leadership and management skills, with excellent communication and interpersonal abilities, enabling you to effectively motivate and direct your team.
- Able to work flexible hours, including weekends and public holidays, displaying adaptability and a commitment to meeting business needs.
Skills and Qualifications:
- Strong problem-solving and decision-making skills, enabling you to analyze situations and make informed decisions.
- Excellent customer service and interpersonal skills, allowing you to build strong relationships with customers and colleagues alike.
- Able to multitask and prioritize tasks efficiently, managing multiple responsibilities and deadlines.
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