Executive Housekeeping Manager

1 week ago


Singapur, Singapore Marina Bay Sands Full time

Job Title: Executive Housekeeping Manager

Job Summary:

We are seeking an experienced Executive Housekeeping Manager to join our team at Marina Bay Sands. As a key member of our Housekeeping Department, you will be responsible for overseeing the daily operations of our Housekeeping Rooms & Suites, ensuring that our guests receive exceptional service and experience.

Key Responsibilities:

  • Manage the day-to-day operations of the Housekeeping Rooms & Suites, ensuring that all tasks are performed on time and according to safety standards.
  • Conduct daily briefings and attend meetings to ensure that all team members are aware of their responsibilities and tasks.
  • Supervise, train, schedule, mentor, develop, and evaluate team members to ensure that they have the necessary skills and knowledge to perform their duties.
  • Ensure that all tasks are performed on time and according to safety standards, and that all team members are fairly treated without favor or unfair expectations.
  • Manage operating costs, especially labor, productivity, and operating supply consumption, to ensure that the department is running efficiently.
  • Develop and implement clear, detailed training programs that match the needs of team members with a wide range of skills, languages, and cultures.
  • Participate in research, development, evaluation, and implementation of new products, services, technology, and processes in anticipation of changing customer needs.
  • Maintain close liaison with all other departments to ensure that their Housekeeping operational needs are met by the department.
  • Conduct bi-annual and annual performance appraisals, providing honest and appropriate feedback to team members.

Requirements:

  • College diploma or university degree in hotel management.
  • At least 3 years of experience in a management role in a five-star hotel housekeeping or related environment.
  • Ability to successfully operate in a large-scale, high-pressure environment with sudden changes in business levels.
  • Knowledge of multi-cultural service protocols and standards.
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels.
  • Fluent in English.
  • Strong leadership competencies, good time management, organizational, communication, and motivational skills.

About Marina Bay Sands:

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.



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