Housekeeping Coordinator
3 days ago
Responsibilities:
- To read Order Taker log entries at the beginning of the shift and do the necessary follow up during the shift.
- To print any housekeeping report as required by housekeeping.
- To distribute keys and pagers as required and ensure that the records are signed.
- To keep Executive Housekeeper and Assistant Executive Housekeeper and all relevant housekeeping personnel informed of updates in guest information from Front Office for the execution of the daily operations.
- To ensure that all necessary office supplies are available.
- To file all housekeeping reports accordingly by date.
- To keep Laundry Supervisor informed of any special instructions from the guest pertaining to their Laundry.
- To attend to all telephone calls including the one related to guest/rooms and laundry operation.
- To adhere to standard hotel greetings at all times when answering calls.
- To receive calls from guest and from other departments and distributing messages to all concerned immediately.
- To give correct information and to co-ordinate with the Valet Runners, Housekeeping Supervisors and to Housekeeping Attendants.
- To inform and leave messages for guest, for any discrepancy in the laundry /dry cleaning and pressing list.
- To comply with the hotel grooming standards.
- To be fully familiar with Housekeeping Policies and Procedure, Job Description and the Employee's handbook.
- To be familiar with hotel Fire Safety and Security procedures
- To perform all duties other than these above which are requested by the hotel management/direct supervisor.
Requirements:
- Completion of Secondary education; or up to one month related experience and/or training; or equivalent combination of education and experience.
- Knowledge of office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritise work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Proficiency in MS Office
Tell employers what skills you have
Fire Safety
Front Office
Ability to Multitask
Microsoft Office
Secondary Education
Housekeeping
Interpersonal Skills
Inventory
VIP
Office Management
MS Office
Attention to Detail
Opera
Communication Skills
Administrative Support
Team Player
Customer Service
Able To Work Independently
Hospitality
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