Technical Equipment Specialist

1 week ago

Singapore beBeeService Full time $4,500 - $6,500
We are seeking a skilled Production Print Service Technician to join our team. This is an exciting opportunity for a motivated and experienced individual to work with complex copier and production print equipment.

Job Description:

The successful candidate will be responsible for maintaining, servicing and repairing equipment at client sites in a timely, high-quality and cost-effective manner.

They will troubleshoot, diagnose and resolve maintenance and repair issues using diagnostic tools, services aids and product manuals.

A high level of client satisfaction is essential, so the ability to meet clients' needs in a courteous, timely and cost-effective manner is crucial.

Additionally, the technician will manage and maintain accurate inventory for tools, parts and supplies; participate in physical inventory and occasional stock checks.

Meet established metrics and benchmarks and comply with procedures and expectations as outlined in the Field Service Manual.

Complete technical training on all new equipment as assigned.

Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment.

Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process and dispatching and closing service calls.

Attend required company and departmental meetings.

Perform other related duties as assigned.

Required Skills and Qualifications:
  • NTC/NITEC/Diploma in Electronics/Electrical Engineering or equivalent.
  • Experience in servicing or maintaining office equipment/production printer.
  • Customer service oriented.
  • Strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels.
  • Strong ability to exercise independent judgment.
  • Possess own vehicle.
Benefits:

We are committed to providing equal employment opportunities to all qualified individuals regardless of race, religion, gender, national origin, age, marital status, disability, or any other characteristic protected by applicable laws.

All employment decisions are based on merit, qualifications, and business needs.

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