Premier Service Manager, Assistant Vice President
3 weeks ago
Unlock Your Potential in a Dynamic Role
At HSBC, we're committed to delivering exceptional service to our customers. As an Assistant Vice President, Premier Elite Service Manager, you'll play a critical role in supporting our Relationship Managers and ensuring that our customers receive the highest level of service.
Key Responsibilities
- Provide operational support to Relationship Managers, ensuring seamless customer service delivery
- Drive service excellence by maintaining high standards of operational and risk compliance
- Collaborate with the Premier Relationship Managers to provide administrative support and improve customer experience
- Identify customer needs and existing deficiencies, highlighting opportunities for improvement
- Provide administrative and logistical support to ensure efficient service delivery
Requirements
- Relevant degree holder with experience in a retail banking environment
- Strong banking and product knowledge, with a focus on customer service
- Self-motivated team player with excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
As a valued member of our team, you'll have the opportunity to work with a global leader in the financial services industry. We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment that fosters growth and development.
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