Head of Casualty Singapore

5 days ago

Singapur, Singapore AIG Full time
Transforming Casualty Underwriting in Singapore

AIG is reimagining the way we help customers manage risk, and we're looking for a talented individual to lead our Casualty Underwriting team in Singapore. As a seasoned underwriter with a strong track record in Casualty technical areas, you'll have the opportunity to drive business growth, develop a high-performance culture, and make a meaningful impact on our customers' lives.

Key Responsibilities
  • Manage a team of underwriters in the day-to-day operation of a large book of Casualty business.
  • Implement a consistent Casualty strategy across Singapore, aligning with APAC & International Casualty strategies, plans, initiatives, risk appetite, and goals.
  • P&L responsibility for all Casualty product lines/overall portfolio, including profitability, volume, operations, and expenses.
  • Liaise regularly with APAC Casualty actuarial team to establish budget loss ratios and monitor rates; execute changes and remediation to improve profitability if required.
  • Ensure underwriting and pricing tools are used where mandated, peer reviews are completed, and underwriting files adhere to AIG standards.
  • Establish career development, training, and retention plans for the Singapore Casualty team; coordinate with Human Resources where necessary.
  • Ensure a consistent Client, Distribution Channel, and Multinational approach across the Singapore Casualty portfolio.
  • Drive and deliver a culture of underwriting excellence and operational efficiency in workflow and process systems across Singapore's Casualty operations.
  • Ensure best practices are implemented across the country, including pricing, marketing, business development, renewals, budget/expenses, policy wording updates, and new product development.
  • Drive a high-performance culture to achieve market-leading results.
  • Ensure all underwriting files comply with AIG standards/Casualty Underwriting Quality Review (audit) requirements.
  • Ensure good knowledge of current and historical claims via regular contact with the Singapore Casualty Claims team.
  • Perform all reporting duties for Casualty in Singapore.
  • Work with the Regional Casualty Underwriting Head and collaborate with Singapore Product Leaders to ensure successful execution of plans and support initiatives across all product lines and segments.
Requirements
  • Strong record in an underwriting role, specifically in Casualty technical areas.
  • Ability to lead a team of underwriters in the day-to-day operation of a large book of Casualty business.
  • Strong technical Casualty skills and a solid understanding and knowledge of the Singapore insurance market.
  • Ability to underwrite Direct and Facultative Reinsurance Business.
  • Experience with Major Account Underwriting.
  • Strong relationships with Global, International, National, and Reinsurance Brokers and Cedants from around Asia.
  • A strong people person with the ability to collaborate and work with and motivate individuals and teams.
  • A profitable growth mindset backed by underwriting excellence.
  • Ability to understand and manage a portfolio of business in detail, to make the best possible strategic and tactical decisions to improve profitability.
  • Strong communication and PC skills; analytical skills; knowledge of commercial insurance products; knowledge of underwriting concepts, practices, procedures, and techniques.
  • Ability to organize, plan, and monitor the day-to-day activities of underwriting staff; ability to establish and implement performance goals, objectives, and standards for individuals and the team.
  • Budget development and expense control skills; ability to manage the business performance of multiple underwriting units; ability to develop and implement underwriting and marketing strategies.
  • To be able to follow and implement APAC Regional and global Casualty underwriting guidelines.

AIG is committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

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