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Hotel Front Office Professional

1 month ago

Singapore RK RECRUITMENT PTE. LTD. Full time
Job Opportunity at RK RECRUITMENT PTE. LTD.

Company Overview:

  • RK RECRUITMENT PTE. LTD. is a reputable recruitment agency committed to connecting job seekers with top employers in the industry.

Salary

The estimated salary for this position is $3,500 - $4,000 per month, depending on experience and qualifications.


Job Description:

Key Responsibilities
  • Provide exceptional customer service and respond promptly to guest inquiries.
  • Be knowledgeable about hotel facilities, services, and local attractions to provide accurate information to guests.
  • Maintain a professional working relationship with colleagues and communicate effectively to ensure seamless operations.
Guest Services
  • Offer assistance and support to guests with their requests and concerns.
  • Handle guest complaints and issues in a timely and professional manner.
Operational Efficiency
  • Ensure efficient handling of telephone calls and other communication channels.
  • Stay up-to-date with room types, rates, and availability to offer optimal guest experiences.

Required Skills and Qualifications

  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask efficiently.
  • Familiarity with hospitality software and systems.

Benefits

  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.
  • Potential for career growth and advancement.