Digital Transformation Lead

3 weeks ago

Singapore United Overseas Bank Full time
About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. With a history spanning over 80 years, we have been guided by our values of Honorable, Enterprising, United, and Committed. Our mission is to build and expand the best digital bank in ASEAN, empowering the digital generation with a full suite of banking solutions through a smart, mobile-only app.

About the Department

We are building and expanding the best digital bank in ASEAN, fundamentally rethinking the retail banking strategy, business model, and proposition to stay relevant and keep up with the challenges in the rapidly evolving landscape. Our mission is to build and expand the best digital bank in ASEAN, empowering the digital generation with a full suite of banking solutions through a smart, mobile-only app.

Job Responsibilities
  1. Work collaboratively with Digital Platform Lead and Function Lead for end-to-end implementation of digital platform capabilities for TMRW across the region
    • Serve as a key point of contact - Creating and maintaining cross-departmental relationship from users, service provider, technology, and operations team for the Digital Platform capabilities implementation for the bank
    • Digital Platform strategy - Assist in the development of the overall Digital Platform strategy for TMRW both CR and project
    • Projects / Change management - assist Function Lead in leading and managing end-to-end lifecycle of the project / CR from preparing business case, finalize requirements gathering, approvals, estimation, and coordination with technology teams and business users
    • Vendor performance management - Help define the key performance SLAs for the service provider to successfully deliver the digital serve ambitions for TMRW
  2. Work collaboratively with Digital Platform Lead and Function Lead to build and handle operational management requirements for digital platform capability deployment
    • Conduct customer and staff immersions - Synthesize staff and customer insights - Personas, journey pains, gains
    • New capabilities - To design, develop and implement new journeys for the respective domains
      • Identify new use case and improvements within the journey - Independently or in combination own design discovery for new journey, work, and test process with customers for to-be state design journey
      • Improvements within the journey - Collaborate with Analytics / Customer Experience teams to assess performance of customer journeys in each domain, and to suggest improvement opportunities to be prioritized with the rest of the enhancements
      • User Story Quality - Articulate requirements by ensuring compliance with user story format and maintaining high quality
    • Regional Model - Responsible for ensuring that any new journeys and flows planned within each respective domain is aligned across different countries
  3. Driving the continuous improvement of digital platform capabilities. Managing and refining the product backlog and enhancing the collective expertise within the team through the generation of key insights
    • Backlog Management:
      • Ensure the product backlog is transparent, visible, and comprehensible to all stakeholders
      • Gather and incorporate feedback and improvements from various teams to refine TMRW capabilities
      • Ensure backlog items meet the Definition of Ready (DoR) for roadmap discussions
    • Insights Generation:
      • Gather insights from various sources, including market trends, customer feedback, and internal analytics
      • Provide actionable insights that inform and support strategic decision-making processes
      • Develop and maintain an organized and accessible insights library to enhance team knowledge and facilitate informed decision-making
Job Requirements
  • Bachelor's Degree
  • PMP, Design thinking/ LEAN methodology, Agile certifications would be preferred
  • Performing the role of a business lead/ product owner in driving digital capabilities implementation for GR TMRW
  • Strong understanding of agile methodologies and backlog management and proficiency in using product management tools (e.g., JIRA, Confluence).
  • Strong understanding of digital service interactions models and possible use cases of deployment
  • Good understanding of the consumer banking landscape in terms of products, functional teams, services, and typical banking applications
  • Strong understanding of design thinking/ human centered design methodology and experience in using it in project implementation
  • Experience in customer immersions, journey mapping and design
  • Must demonstrate strong analytical, problem solving, communication and creative skills
  • 5 - 10 years of experience depending on the grade

  • Digital Transformation Lead

    1 week ago

    Singapore United Overseas Bank Full time

    About the RoleWe are seeking a highly skilled Digital Transformation Lead to join our team at United Overseas Bank. As a key member of our digital transformation team, you will be responsible for driving the implementation of digital platform capabilities for our Private Bank segment, with a primary focus on UOB TMRW.Key Responsibilities:1. Serve as a key...

  • Digital Transformation Lead

    2 days ago

    Singapore The Edge Partnership Full time

    Join The Edge Partnership as a Digital Transformation LeadWe are seeking a highly skilled Digital Transformation Lead to spearhead the planning, execution, and delivery of digital projects, ensuring seamless alignment with our organizational goals.Key Responsibilities:Collaborate with stakeholders to define project scope, objectives, and deliverables,...

  • Digital Transformation Project Lead

    21 hours ago

    Singapore ALEPH PTE. LTD. Full time

    Job OverviewWe are seeking an experienced Digital Transformation Project Lead to join our team at ALEPH PTE. LTD. As a key member of our project management team, you will be responsible for leading the delivery of complex digital projects, including enterprise web and mobile applications, and digital experience platform implementations. You will work closely...

  • Digital Transformation Lead, Citi Connect

    4 weeks ago

    Singapore Citi Full time

    Job Summary Citi is seeking a highly skilled and experienced Digital Transformation Lead to join our team in the Citi Connect division. As a key member of our leadership team, you will be responsible for driving the digital transformation of our client-facing platforms and services. Key Responsibilities * Lead the development and implementation of digital...

  • Digital Transformation Director

    21 hours ago

    Singapore BIMAGE CONSULTING PTE. LTD. Full time

    Digital Transformation DirectorWelcome to the role of Digital Transformation Director at BIMAGE CONSULTING PTE. LTD.! As a seasoned professional in digital transformation, you will lead the planning and execution of strategic initiatives that drive business growth and customer satisfaction. Your expertise in developing and implementing digital strategies...

  • Head, Digital Transformation

    1 day ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    Roles & ResponsibilitiesPrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Digital Transformation Leader

    2 weeks ago

    Singapore Citi Full time

    Citi is seeking a highly skilled and experienced professional to lead the digital transformation of our transaction banking business in South Asia. As the CitiConnect Head, you will be responsible for developing and executing a comprehensive digital strategy that drives client experience and business growth. Your key responsibilities will include leading the...

  • Digital Transformation Leader

    7 days ago

    Singapore United Overseas Bank Full time

    Transformative Digital Banking OpportunityUnited Overseas Bank is seeking a highly skilled and experienced professional to lead the digital transformation of our Private Bank segment. As a key member of our team, you will be responsible for driving the implementation of digital platform capabilities, working closely with cross-functional teams to deliver...

  • Digital Transformation Leader

    1 week ago

    Singapore Lincoln Talent Pte Ltd Full time

    Job Title: Digital Transformation LeaderWe are seeking a seasoned Digital Transformation Leader to join our team at Lincoln Talent Pte Ltd. As a key member of our leadership team, you will be responsible for driving business growth and innovation in the digital space.Key Responsibilities:Develop and execute a strategic vision for digital transformation,...

  • Digital Transformation Leader

    1 month ago

    Singapore Citi Full time

    Job DescriptionCiti is seeking a highly skilled and experienced professional to lead the digital transformation of our transaction banking business in South Asia. As the CitiConnect Head, JANA & South Asia, you will be responsible for developing and executing a comprehensive digital strategy to improve client experience and drive business growth.Key...

  • Digital Transformation Associate

    21 hours ago

    Singapore STAIZEN PTE. LTD. Full time

    About UsAt Staizen, we're on a mission to drive transformation at scale. We're a dynamic team that supports our clients through the toughest parts of building, modernizing, and running digital products and platforms. Our expertise lies in guiding our clients through the transformation process, and we're committed to constantly improving ourselves to be the...

  • Senior Business Analyst

    21 hours ago

    Singapore VERTIS DIGITAL PTE. LTD. Full time

    Senior Business AnalystVERTIS DIGITAL PTE. LTD. is seeking an experienced and skilled Senior Business Analyst to provide analytical and business support to our clients in the development and implementation of their websites.Key Responsibilities:Analyze business processes and identify opportunities to improve efficiency using advanced tools and...

  • Head of Digital Marketing

    21 hours ago

    Singapore VK TRANSFORMATION PTE. LTD. Full time

    About the RoleAs the Head of Digital Marketing at VK TRANSFORMATION PTE. LTD., you will play a pivotal role in driving our digital marketing efforts and leading a team of SEO and performance marketing specialists. Your primary responsibility will be to develop and execute comprehensive performance marketing and SEO strategies for our clients to meet their...

  • Salesforce Technical Lead

    21 hours ago

    Singapore GECO ASIA PTE. LTD. Full time

    Job OverviewGECO Asia Pte. Ltd. is a Information Technology Consulting Services provider seeking a skilled Salesforce Technical Lead to join our team.The ideal candidate will have 7+ years of hands-on Salesforce development experience, with a strong background in Apex programming, LWC development, and Sales Cloud.Lead and deliver complex Salesforce projects...

  • Transformation Lead

    1 month ago

    Singapore DBS Bank Limited Full time

    About this RoleThe Regional AI Solutions team within Consumer Banking Operations at DBS Bank Limited is responsible for driving the AI/GenAI transformation agenda within Consumer Banking operations. This includes managing the roadmap and delivery of new AI/GenAI capabilities to benefit our regional customer contact centres and regional operations processes....

  • Business Development Intern

    1 day ago

    Singapore VK TRANSFORMATION PTE. LTD. Full time

    Roles & ResponsibilitiesVK Transformation is a fast-growing 8-year-old strategic consulting and full-fledged digital marketing agency, headquartered in Singapore, dedicated to accelerating branding, marketing and digital transformation for startups, SMEs and MNCs across various industries. VK Transformation excels in crafting and executing winning digital...

  • Digital Transformation Director

    2 days ago

    Singapore Careers@Gov Full time

    Join Our Team As A Digital Transformation DirectorWe are seeking a highly skilled Digital Transformation Director to lead our digital agenda. As a key member of our team, you will be responsible for delivering exciting digital projects throughout their life cycles. With a proactive approach to business issues, you will plan project requirements with key...

  • HR Transformation and Digitization Expert

    4 hours ago

    Singapore MAKINDURE PTE. LTD. Full time

    About the RoleThe Senior HR Operations Consultant will lead and support projects to transform and digitize HR functions to enhance efficiency and employee experience. This role requires a strong background in HR operations, transformation, and client engagement with senior management.Key Responsibilities:Develop and execute HR transformation and digitization...

  • Digital Transformation Lead

    4 hours ago

    Singapore The Edge Partnership Full time

    Project Management ExpertiseThe Edge Partnership is seeking a highly skilled Technical Project Manager to lead the planning, execution, and delivery of digital projects. The ideal candidate will have a strong background in project management methodologies and a proven track record of delivering successful outcomes.Key Responsibilities:Collaborate with...

  • Digital Transformation Specialist

    5 days ago

    Singapore Careers@Gov Full time

    Job Overview We are seeking a highly skilled Digital Transformation Specialist to champion and drive digital transformation efforts for the built environment industry. The successful candidate will work with various stakeholders, including industry practitioners, technology providers, and research institutions, to adopt the latest digital technologies and...