IT Support Specialist for Government Sector

6 days ago


Singapore beBeeSupport Full time $50,000 - $75,000

Job Overview

We are seeking a highly skilled IT Support Specialist to join our team in the government sector. This role involves providing technical support and assistance to employees, as well as performing administrative tasks.

Key Responsibilities:

  • Techincal Support & Helpdesk
    • Provide first-level technical support and troubleshooting for products and systems.
    • Manage user queries and incidents via the ticketing system.
    • Document technical issues and update the knowledge base.
    • Perform routine system health checks and monitoring.
    • Escalate complex technical issues to the appropriate teams.
  • Administrative & Financial Management
    • Process procurement requests and manage vendor relationships.
    • Track milestone payments and prepare supporting documentation.
    • Monitor and update project budgets.
    • Generate regular financial reports and reconciliations.
    • Maintain accurate documentation for audit and compliance purposes.
  • Cloud Knowledge
  • Network
  • ITIL Knowledge (Service Desk, Incident Handling, L1 Troubleshooting)
  • Experience in Govt Agencies or Internal Processes

Requirements:

  • Strong technical and administrative skills.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • High level of integrity and discretion.

Benefits:

  • A competitive salary package.
  • A comprehensive benefits program.
  • Ongoing training and development opportunities.

About Us:

We are a dynamic and forward-thinking organization dedicated to delivering high-quality services to the government sector.



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