Exceptional Wellness Ambassador

5 days ago

Singapore beBeeConcierge Full time $3,600 - $4,800
Wellness Experience Specialist

We are seeking a highly motivated and customer-oriented professional to join our team as a Concierge. As the primary point of contact for our hotel guests and members, you will curate exceptional wellness experiences by providing tailored recommendations for services and experiences within the hotel and beyond.

  • Possess GCE 'O' level qualification and above
  • A passion for wellness and a genuine desire to help others achieve their wellbeing goals.
  • Proven experience of at least 6 months in a customer-facing role within a hotel, spa, commercial gym, yoga studios, medical centres or wellness facility.
  • Pleasant disposition and well-groomed
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
  • Strong organizational skills and attention to detail
  • Fluent in spoken Chinese (required to speak to Chinese guests)
  • Able to work shifts, weekends and public holidays

Key responsibilities include managing bookings, handling membership inquiries, and proactively addressing guest or member needs to ensure a positive and memorable experience. Additionally, you will be responsible for:

  • Tailoring wellness experiences to meet individual needs and preferences
  • Providing expert recommendations on spa treatments, fitness classes, and wellness programs
  • Building relationships with guests and members to understand their needs and preferences
  • Staying up-to-date with the latest wellness trends and technologies

Benefits Include: Competitive compensation package, opportunities for career growth and development, and a dynamic work environment that supports your personal and professional goals.

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