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Wellness Experience Ambassador

2 weeks ago

Singapore beBeeCustomerCentric Full time $3,500 - $5,500
Job Title: Concierge

We are seeking a customer-centric professional to join our team as a Concierge. This is an excellent opportunity for someone who is passionate about delivering exceptional service and creating memorable experiences for clients.

  • Possess GCE 'O' level qualification and above
  • A genuine interest in helping others achieve their wellbeing goals
  • Proven experience of at least 6 months in a customer-facing role within a hotel, spa, commercial gym, yoga studios, medical centres or wellness facility
  • Pleasant disposition and well-groomed
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele
  • Strong organizational skills and attention to detail
  • Fluent in spoken Chinese (required to speak to Chinese guests)
  • Able to work shifts, weekends and public holidays
Main Responsibilities:
  • Curate exceptional wellness experiences by providing tailored recommendations for services and experiences
  • Manage bookings, handle membership inquiries, and proactively address guest or member needs to ensure a positive and memorable experience
Key Requirements:
  • Ability to deliver exceptional customer service
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving skills