
Dedicated Shelter Support Officer
1 week ago
We are seeking a dedicated and compassionate Home Care Officer to join our team. As a key member of our shelter management, you will be responsible for ensuring the well-being of residents while maintaining a safe and clean living environment.
Key Responsibilities:- Resident Management
- Assist in the coordination and referrals to partner agencies to provide comprehensive support to residents.
- Act as a point of contact for operational issues, ensuring seamless service delivery during all shifts.
- Monitoring and Evaluation
- Monitor the well-being of residents and ensure timely intervention and support, particularly during night shifts when immediate family or external help may not be available.
- Promoting Cohesive Living
- Foster a supportive and cohesive living environment by implementing strategies to enhance resident interactions and mitigate conflicts, especially during potentially stressful night hours.
- Development Promotion
- Encourage personal, social, and educational growth among residents through structured programs and spontaneous supportive interactions.
- Supply Management
- Manage grocery shopping and stock maintenance to ensure dietary needs are met and food supplies are fresh and adequate for health and safety compliance.
- Emergency Response and Reporting
- Respond to emergencies with readiness and efficiency, documenting and reporting any incidents to ensure necessary repair and maintenance work is flagged and followed up promptly.
- Procedural Management
- Oversee admission and discharge procedures, maintaining detailed records and ensuring compliance with established guidelines.
- Community Guidelines Enforcement
- Ensure residents adhere to shelter guidelines related to structured programs.
- Resource Inventory Management
- Regularly check and update inventory of dormitories and food supplies, minimizing waste and ensuring resources are utilized efficiently.
- Flexibility and Mobility
- Demonstrate flexibility in work hours and ability to travel between different shelter locations as required, including covering night shifts and weekend duties.
- Stay-in Requirement
- Be prepared to stay overnight as operational needs dictate, ensuring continuous support and presence.
- Gardening and Maintenance
- Undertake basic gardening and general maintenance duties to maintain a welcoming and therapeutic environment.
- Facilities Management
- Maintain cleanliness and hygiene standards throughout the facility, focusing on communal areas and high-touch surfaces.
- Implement thorough disinfection procedures following resident discharges, maintaining a safe and sterile environment.
- Supervise cleaning and maintenance of facilities, ensuring a pleasant and functional living space for residents.
- Admin Support
- Manage mail collection, prepare monthly reports, and handle phone inquiries, providing administrative support for smooth operations.
- Assist in planning and execution of shelter events, providing refreshments and logistical support to enhance community engagement.
- Additional Responsibilities
- Adaptability: Ready to take on various tasks as needed, adapting to changing priorities and resident needs.
- May include weekends, public holidays, and night shifts.
This is an exciting opportunity to make a positive impact in the lives of our residents. If you are a motivated and caring individual who is passionate about delivering exceptional care and support, we encourage you to apply.
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