Veterinary Clinic Support Team Member

2 weeks ago


Singapore beBeeVeterinary Full time $3,000 - $4,500

Veterinary Receptionist Job Opportunity

We are seeking a skilled Veterinary Receptionist to be the welcoming face and voice of our clinic, providing exceptional customer service and support to clients and their pets. Our ideal candidate will possess excellent communication skills, both written and verbal, and have experience in customer service or reception, preferably in a veterinary or medical setting.

Key Responsibilities:

  • Greet clients and pets warmly upon arrival, ensuring a positive first impression of our clinic.
  • Answer phone calls, respond to emails, and manage appointment scheduling with accuracy and efficiency.
  • Handle billing, payments, and record-keeping with attention to detail and a commitment to confidentiality.
  • Maintain a clean and organized reception area, reflecting positively on our clinic's professionalism.
  • Assist clients with basic inquiries about services, products, and procedures, providing clear and concise information.
  • Communicate efficiently with veterinarians, nurses, and other staff to ensure seamless operations and optimal patient care.
  • Support administrative tasks as needed, contributing to the smooth functioning of our clinic.

Requirements:

  • Previous experience in customer service or reception (veterinary or medical setting preferred)
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable working with booking and billing software
  • Friendly, patient, and able to stay calm under pressure
  • Willingness to work weekends


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