Hospitality Service Associate
3 weeks ago
JOB SCOPE
Accountable for managing food and beverage requests and delivering service to patrons. Ensure a welcoming and exceptional experience for all guests. Collaborate with fellow team members to prepare and arrange dining areas for service, ensuring all necessary supplies and utensils are adequately stocked and inspected before service. Attend to guest inquiries, promote menu items through suggestive selling, and maintain comprehensive knowledge of the menu offerings. Manage all restaurant reservation inquiries via telephone and email. Perform various administrative tasks within the restaurant.JOB REQUIREMENTS
At least a Secondary school education with 'O' Level qualifications; a Diploma in any discipline is advantageous. A minimum of 1 year experience in customer service or guest interaction roles, ideally within the hospitality sector. Must possess food safety and hygiene certification. Availability to work on rotating shifts, including weekends and public holidays. Maintain a polished and professional appearance.You acknowledge that compliance with all company rules, regulations, policies, and procedures, including conduct guidelines, is a condition of employment.
You acknowledge that compliance with all company rules, regulations, policies, and procedures, including conduct guidelines, is a condition of employment.
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