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Patient Service Associate

2 months ago

Singapur, Singapore Tan Tock Seng Hospital (TTSH) Full time

Job Summary

Tan Tock Seng Hospital (TTSH) is seeking a skilled and compassionate Patient Service Associate to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and services.

Key Responsibilities

  • Provide prompt and excellent frontline services to patients, demonstrating care, empathy, and professionalism.
  • Handle patient registration, appointment scheduling, and collection of payments in a timely and efficient manner.
  • Provide financial counselling and support to patients, ensuring they understand their treatment options and costs.
  • Assist doctors with patients' medical reviews in the consultation rooms, maintaining accurate and up-to-date patient records.
  • Collaborate with other healthcare professionals to ensure seamless patient care and services.

Requirements

  • Minimum GCE 'O' Levels or ITE Certificate in Office Skills, with 2 years' relevant work experience.
  • Frontline counter experience is an advantage.
  • Proficient in computer applications, with excellent interpersonal and communication skills.

What We Offer

Tan Tock Seng Hospital (TTSH) offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Patient Service Associate, you will have the chance to make a meaningful difference in the lives of our patients and their families.