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Airfreight Customer Service Representative

2 months ago

Singapore RK RECRUITMENT PTE. LTD. Full time
Job Title: Airfreight Customer Service

We are seeking a skilled Airfreight Customer Service professional to join our team at RK RECRUITMENT PTE. LTD.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to our clients, handling cargo bookings, and ensuring seamless shipment processes.

Key Responsibilities:
  • Provide tailored advice to customers on airline cargo products and services.
  • Administer cargo bookings by entering and maintaining accurate flight reservation data.
  • Interface with customers, warehouses, carriers, and customs to ensure shipment requirements are met.
  • Maintain strong customer relationships and address inquiries promptly.
  • Collaborate with the billing team to ensure accurate invoicing and data management.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong customer service experience, preferably in the airfreight industry.
  • Proficiency in Microsoft Office and data management.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:

A competitive salary, opportunities for growth and development, and a dynamic work environment.

By submitting your application, you will be deemed to have agreed to our company's data collection and usage policies.

We regret to inform that only shortlisted candidates will be notified.