Air Cargo Operations Manager

7 days ago


Singapore beBeeOperations Full time $4,000 - $4,700
Job Description

The Air Cargo Operations Manager is responsible for overseeing daily air import and export activities to ensure timely processing and delivery of shipments.

Main Responsibilities:

  • Supervise daily air import and export activities to guarantee timely processing and delivery of shipments.
  • Verify shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
  • Monitor team workloads, operational timelines, and resource allocation.
  • Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
  • Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
  • Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
  • Lead a small team of air operations executives to meet performance and service standards.
  • Act as the first point of escalation for operational issues and client concerns.
  • Support recruitment, onboarding, and continuous development of operational staff.
  • Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, etc.).
  • Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
  • Participate in audits and internal control checks.
  • Identify areas for improvement and implement process enhancements for operational efficiency.

Required Skills and Qualifications:

  • Degree in Logistics, Supply Chain Management, or a related discipline.
  • Minimum 2-3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
  • Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
  • Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
  • Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
  • IATA Dangerous Goods Regulations (DGR) certification.
  • Air Cargo Security training or equivalent.
  • Bilingual in English and Mandarin to liaise with Mandarin speaking associates.

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