Customer Service Executive Motor Insurance
6 days ago
About META AGENCY PTE. LTD.
We are a leading insurance agency seeking an experienced and skilled Customer Service Executive - Motor Insurance to join our team.
Job Summary:
In this role, you will be responsible for providing exceptional customer service to clients, answering their queries, and resolving any issues promptly and efficiently. You will also be involved in selling motor insurance policies to clients and supporting the growth of our business.
Key Responsibilities:
- Customer Service: Provide timely and professional service to clients, addressing queries and resolving issues promptly and efficiently.
- Sales and Business Development: Identify new business opportunities and grow existing client relationships through proactive sales strategies and excellent communication skills.
- Policy Administration: Process and administer motor insurance policies, ensuring accurate and efficient processing of claims and policy renewals.
Requirements and Qualifications:
- Skills and Experience: Proven experience in customer-facing roles, preferably in the insurance industry; excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment.
- Education: Minimum GCE 'O' level and above; certification in BCP, PGI, and CGI an added advantage.
What We Offer:
- Competitive Salary and Benefits: Enjoy a competitive pay package, comprehensive health benefits, and a range of employee perks.
- Professional Growth and Development: Develop your skills and knowledge through regular training and coaching programs, designed to enhance your performance and career progression.
- Collaborative Work Environment: Join a dynamic and supportive team culture, where teamwork and open communication are highly valued.
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