Housekeeping Team Lead
5 days ago
Job Title: Hotel Operations Manager - Housekeeping
Estimated Salary Range: SGD 5,000 - 8,000 per month
Company OverviewMARINA BAY SANDS PTE. LTD.
A leading luxury hotel and resort in Singapore, we are committed to delivering exceptional guest experiences and providing a unique environment for our employees to grow and develop.
Job DescriptionWe are seeking an experienced Hotel Operations Manager - Housekeeping to join our team. The successful candidate will be responsible for leading the housekeeping team and ensuring that our rooms and public areas are clean and well-maintained.
- Assign duties and inspect work to ensure conformance to prescribed standards of cleanliness;
- Supervise, train, support, and monitor team members to achieve excellent service delivery;
- Conduct on-the-job and in-service training to explain policies, work procedures, and equipment use and maintenance;
- Evaluate records to forecast department manpower requirements;
- Advise management and front office team members on room status;
- Screen job applicants, hire new employees, and recommend promotions, transfers, and dismissals;
- Coach and counsel team members on work performance;
- Ensure clear and effective communication between housekeeping and other departments;
- Report all work orders to facilities for rectifications;
- Approach all encounters with guests and team members in a friendly, service-oriented manner;
We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment.
Required Skills and Qualifications- Diploma in hospitality or related field;
- Minimum 1 year experience in housekeeping or related field;
- Ability to communicate verbally and written effectively;
- Strong leadership skills to teach and manage team members;
- Ability to work independently and as part of a team;
- Competitive salary range;
- Ongoing training and development opportunities;
- Dynamic work environment;
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