Housekeeping Team Lead

5 days ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Job Title: Housekeeping Supervisor

We are seeking a skilled and experienced Housekeeping Supervisor to join our team at Laguna Hotel Holdings Pte. Ltd.

About the Role:

The successful candidate will be responsible for leading the housekeeping team, ensuring that all rooms and facilities are clean and well-maintained. You will also be responsible for managing staff, implementing cleaning procedures, and maintaining high standards of customer service.

Key Responsibilities:
  • Directs the work assignments of assigned area Room Attendants and other non-supervisory personnel.
  • Ensures Housekeeping personnel are familiar with in-house facilities to assist guests.
  • Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture, and conduct of Housekeeping personnel.
  • Inspects all rooms of assigned area daily to ensure cleanliness and condition of furnishings, facilities, and equipment.
  • To ensure guest requests are met and company policies and standard procedures are implemented and maintained.
  • Monitors and controls Housekeeping tasks such as lost and found, key control, security, and emergency procedures to maintain health and security of personnel and guests.
  • Ensures necessary tools, supplies, and equipment are available and maintained for daily operation.
Requirements:
  • Diploma in relevant discipline.
  • Minimum 1 year experience in Housekeeping.
  • Knowledgeable in Housekeeping operation and cleaning methods.
  • Good English communication skills both written and spoken.
  • Detail-oriented with pleasant personality and good communication and interpersonal skills.
Benefits:
  • Company transport pick-up/drop-off at Simei MRT.
  • Uniform provided, duty meals, F&B discount, insurance/medical/dental coverage.
  • Employee room rate globally, learning & development opportunities, staff recognition awards.


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