Housekeeping Team Lead
5 days ago
We are seeking a skilled and experienced Housekeeping Supervisor to join our team at Laguna Hotel Holdings Pte. Ltd.
About the Role:The successful candidate will be responsible for leading the housekeeping team, ensuring that all rooms and facilities are clean and well-maintained. You will also be responsible for managing staff, implementing cleaning procedures, and maintaining high standards of customer service.
Key Responsibilities:- Directs the work assignments of assigned area Room Attendants and other non-supervisory personnel.
- Ensures Housekeeping personnel are familiar with in-house facilities to assist guests.
- Maintains appropriate standards and discipline for dress, hygiene, uniform, appearance, posture, and conduct of Housekeeping personnel.
- Inspects all rooms of assigned area daily to ensure cleanliness and condition of furnishings, facilities, and equipment.
- To ensure guest requests are met and company policies and standard procedures are implemented and maintained.
- Monitors and controls Housekeeping tasks such as lost and found, key control, security, and emergency procedures to maintain health and security of personnel and guests.
- Ensures necessary tools, supplies, and equipment are available and maintained for daily operation.
- Diploma in relevant discipline.
- Minimum 1 year experience in Housekeeping.
- Knowledgeable in Housekeeping operation and cleaning methods.
- Good English communication skills both written and spoken.
- Detail-oriented with pleasant personality and good communication and interpersonal skills.
- Company transport pick-up/drop-off at Simei MRT.
- Uniform provided, duty meals, F&B discount, insurance/medical/dental coverage.
- Employee room rate globally, learning & development opportunities, staff recognition awards.
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